1. In these Terms and Conditions, “Company” means  i care . (closed joint stock), “Customer” means the person, firm or company bringing an Apple Product (the “Product”) to the Company’s service centre in the Udaipura for repair (the “Center”).

2. Any Product placed for repair at the Center implies the full and unconditional acceptance of these Terms and Conditions by the Customer.

3. The examination of the Product by the Company usually takes up to 3 working days. If the required spare parts are not available, the expected time to complete the service vary from 7 to 14 working days following completion of the examination.

4. It is recommended that Customer back up the Product and wipe it, prior to submission for service. The Company shall not be responsible or held liable in the event any data is deleted or wiped during maintenance services being performed.

5. All installed accessories on the Product, including packaging, protection screens and the SIM card, shall be removed upon delivering the Product for maintenance without any liability on the Company in case of damage or loss.

6. As part of service, the Company may install system software updates that will prevent Customer Product from reverting to an earlier version of the system software. Third party applications installed on the Product may not be compatible or work as a result of the system software update.

7. If the advance payment is made and the Customer agrees to repair out of warranty, the paid amount shall be deducted from the total value of the final repair.

8. If the Customer wishes to authorize someone on his behalf to place the Product for repair, or deliver the Product, or collect the Product or pay for the services, the authorization shall be final and irreversible. The authorized person shall have the right to refuse or accept the offered value of the repair.

9. The “Find My iPhone” feature shall be turned off upon delivering the Product. The Center is unable to perform maintenance, if the feature is not disabled and therefore the Company shall not be responsible for any delay in repair. If the Customer cannot disable this feature, please contact Apple Technical Support via the following numbers:
000 800 040 1966

10. Text messages, emails, written consents, and conversations of all kinds shall be considered as approved means of communication with the Customer.